Receiving clients in your office sometimes calls for them having to wait for their appointment. It’s important for them to be well received in this environment, and treated professionally.
Ensuring that the waiting area space is comfortable and presentable is essential. On top of it being clean, here are a few must-have items that you should ensure it is equipped with.
Since the weather isn’t always a perfect 73 degrees Fahrenheit everyday, things can tend to either be hot or cold. It’s important to make sure that you keep your clients and guests comfortable by being equipped with climate control. Having air conditioning and heating to adjust the temperature is important.
Since guests will potentially be sitting for long stretches of time it’s important to ensure they aren’t too cold or hot.
The last thing that will give your clients a professional impression is making them stand around while they wait. Make sure that your waiting room has chairs and tables which they can sit comfortably in while they wait for their appointment.
You may want to consider additional decorative touches like photos and paintings. This will give the environment a cozier touch and a welcoming atmosphere.
Since not everyone comes equipped with activities to keep themselves entertained while they wait for their turn, it’s courteous to provide magazines for them to read while they wait.
Placing a variety of different kinds of magazines throughout the house is a great way to ensure that everyone has something to read. Your office can either sign up for subscriptions to these magazines or you can ask for employees to donate their old ones.
Offering something to drink to your client’s waiting is going the extra mile which will make a great impression. If you don’t have a receptionist there who is available to serve drinks, you can set up a water or hot coffee station.
This way clients can serve themselves and have something to sip on while they wait.
If you don’t have the budget to provide beverages, then you may want to consider a vending machine which offers beverages and snacks. This way your clients will be more comfortable, and you can make a little extra money as well.
Having a television set up in the waiting room is a great way to make the time go by comfortably for your clients. This is especially helpful in offices where there are walk-in appointments and they may potentially wait a long time.
Ideally, you should put on something which is appropriate for people of all ages since you never know when a child could come in. The last thing you want to do is offend someone.